Managing Operations Across the Supply Chain

by Swink, Morgan; Melnyk, Steven; Cooper, M. Bixby; Hartley, Janet L.

• ISBN13: 9780073403311
• ISBN10: 0073403318
• Edition: 1st
• Format: Hardcover
• Copyright: 2010-03-08
• Publisher: McGraw-Hill/Irwin

Summary

Managing Operations Across the Supply Chainis the first book to offer a global, supply chain perspective of operations management a treatment that embraces the foundations of operations management but includes new frameworks, concepts, and tools to address the demands of today and changing needs of the future. It reflects three key shifts in operations management: 1. From a focus on the internal system to afocus on the supply chain 2. From a local focus to aglobal focus 3. From an emphasis on tools and techniques to anemphasis on systems, people, and processes

Table of Contents

Supply Chain: A Perspective for Operations Management

Introduction to Managing Operations Across the Supply Chain

Operations and Supply Chain Strategy

Foundations of Operations Management

Managing Processes and Capabilities

Supplement: Process Mapping and Analysis

Product/Process Innovation

Manufacturing and Service Process Structures

Managing Quality

Supplement: Quality Improvement Tools

Understanding Inventory Fundamentals

Lean Systems

Integrating Relationships Across the Supply Chain

Customer Management

Supply Management

Logistics Management

Planning for Integrated Operations Across the Supply Chain

Demand Planning: Forecasting and Demand Management

Supplement: Advanced Forecasting and Tracking Models

Sales and Operations Planning

Independent Demand Inventory Management

Materials and Resource Requirements Planning

Managing Change in Supply Chain Operations

Project Management

Supplement: Advanced Methods for Project Scheduling

Evolving Business Models and Change Drivers in the Supply Chain

Table of Contents provided by Publisher. All Rights Reserved.