MCSA/MCSE: Windows^® XP Professional Study Guide: Exam 70-270, Updated, 2nd Edition

by Lisa Donald; James Chellis

• ISBN13: 9780782142419
• ISBN10: 0782142419
• Edition: 2nd
• Format: Hardcover
• Copyright: 2003-01-01
• Publisher: Sybex

Summary

Here's the book you need to prepare for Exam 70-270, Installing, Configuring, and Administering Microsoft Windows XP Professional. This Study Guide provides: In-depth coverage of every exam objective Practical information on installing, configuring, and administering Windows XP Professional Hundreds of challenging review questions, in the book and on the CD Leading-edge exam preparation software, including a testing engine, electronic flashcards, and simulation software Authoritative coverage of all exam objectives, including: Installing Windows XP Professional Implementing and conducting administration of resources Implementing, managing, and troubleshooting hardware devices and drivers Monitoring and optimizing system performance and reliability Configuring and troubleshooting the desktop environment Implementing, managing, and troubleshooting network protocols and services Implementing, monitoring, and troubleshooting security Note: CD-ROM/DVD and other supplementary materials are not included as part of eBook file.

Author Biography

Lisa Donald is a Microsoft Certified Trainer and Microsoft Certified Systems Engineer James Chellis, MCT and MCSE, is CEO of EdgeTek Education

Table of Contents

Introduction	xxv
Assessment Test	xliii
Getting Started with Windows XP Professional	1	(36)
Features of Windows XP Professional	2	(6)
Increased Reliability	3	(1)
Performance Enhancements	3	(1)
Better Security	4	(1)
Greater Ease of Use	4	(1)
Better Support for Remote Users	5	(1)
Improved Networking and Communication Support	6	(1)
Better Management and Deployment Tools	6	(1)
Help and Support Features	7	(1)
Preparing to Install Windows XP Professional	8	(8)
Hardware Requirements	8	(3)
The Hardware Compatibility List (HCL)	11	(1)
BIOS Compatibility	11	(1)
Driver Requirements	11	(1)
Clean Install or Upgrade?	12	(1)
Installation Options	12	(4)
Choosing Your Installation Method	16	(1)
Running the Windows XP Professional Installation Process	16	(6)
Collecting Information	17	(1)
Preparing Installation	18	(1)
Installing Windows XP Professional	18	(1)
Finalizing Installation	19	(3)
Post-Installation Updates and Product Activation	22	(1)
Post-Installation Updates	22	(1)
Windows Service Packs	23	(1)
Troubleshooting Installation Problems	23	(3)
Identifying Common Installation Problems	23	(2)
Troubleshooting Installation Errors with the Boot.ini File	25	(1)
Installing Non-Supported Hard Drives	25	(1)
Troubleshooting with Installation Log Files	25	(1)
Supporting Multiple-Boot Options	26	(1)
Summary	27	(1)
Exam Essentials	28	(1)
Key Terms	28	(1)
Review Questions	29	(5)
Answers to Review Questions	34	(3)
Automating the Windows XP Installation	37	(56)
Choosing Automated Deployment Options	38	(7)
An Overview of Unattended Installation	39	(1)
An Overview of Remote Installation	40	(2)
An Overview of the System Preparation Tool and Disk Imaging	42	(2)
Summary of Windows XP Professional Deployment Options	44	(1)
Accessing the Windows XP Professional Deployment Tools	45	(2)
Deploying Unattended Installations	47	(2)
Using Remote Installation Services (RIS)	49	(12)
RIS Client Options	50	(1)
Preparing the RIS Server	51	(8)
Preparing the RIS Client	59	(1)
Installing Windows XP Professional through RIS	60	(1)
Using the System Preparation Tool to Create Disk Images	61	(5)
Preparing for Disk Duplication	61	(5)
Using Setup Manager to Create Answer Files	66	(12)
Options That Can Be Configured through Setup Manager	66	(1)
Creating Answer Files with Setup Manager	67	(5)
Manually Editing Unattended Answer Files	72	(6)
Installing Applications with Windows Installer Packages	78	(5)
Copying the MSI Application to a Share	79	(1)
Creating a Group Policy Object	79	(1)
Filtering the Group Policy Object	80	(1)
Adding the Package to the Group Policy Object	80	(2)
Installing a Published Application	82	(1)
Summary	83	(1)
Exam Essentials	84	(1)
Key Terms	84	(2)
Review Questions	86	(4)
Answers to Review Questions	90	(3)
Upgrading to Windows XP Professional	93	(24)
Deciding Whether to Upgrade	94	(1)
Preparing to Upgrade to Windows XP Professional	95	(6)
Client Upgrade Paths and Requirements	95	(1)
Upgrade Considerations for Windows NT 4 Workstation and Windows 2000 Professional	96	(1)
Upgrade Considerations for Windows 98 and Windows Me	96	(3)
An Upgrade Checklist	99	(2)
Performing the Windows XP Upgrade	101	(2)
Migrating User Data	103	(2)
Overview of User State Migration Tool	103	(1)
Requirements for the User State Migration Tool	104	(1)
Using the User State Migration Tool	104	(1)
Migrating Files and Settings	105	(1)
Troubleshooting XP Professional Upgrades	105	(2)
Incompatible Hardware Drivers	106	(1)
Incompatible Software Applications	106	(1)
Reversing a Windows XP Professional Upgrade	107	(1)
Summary	107	(1)
Exam Essentials	108	(1)
Key Terms	108	(1)
Review Questions	109	(5)
Answers to Review Questions	114	(3)
Configuring the Windows XP Environment	117	(50)
New Device and Hardware Support for Windows XP	118	(3)
Windows Image Acquisition Architecture	118	(3)
Support for Digital Audio and Video	121	(1)
Dualview Multi-Monitor Support	121	(1)
Windows XP Management Utilities	121	(4)
Microsoft Management Console	121	(3)
Registry Editor	124	(1)
Installing Hardware	125	(2)
Installing Plug and Play Devices	125	(1)
Installing Non-Plug and Play Devices	125	(2)
Managing Device Drivers	127	(3)
Updating Drivers	127	(1)
Managing Driver Signing	128	(2)
Managing Disk Devices	130	(1)
Managing DVD and CD-ROM Devices	130	(1)
Managing Removable Media	131	(1)
Managing Display Devices	131	(5)
Configuring Video Adapters	132	(3)
Using Multiple-Display Support	135	(1)
Managing Mobile Computer Hardware	136	(7)
Power Management	136	(7)
Managing Card Services	143	(1)
Managing I/O Devices	143	(6)
Configuring the Keyboard	144	(1)
Configuring the Mouse	145	(1)
Configuring Wireless Devices	146	(1)
Managing USB Devices	146	(2)
Managing Imaging Devices	148	(1)
Managing Processors	149	(1)
Configuring Fax Support	150	(2)
Setting Fax Properties	150	(1)
Starting the Fax Service	151	(1)
Troubleshooting Devices	152	(1)
Managing Windows XP Services	153	(3)
Managing Multiple Hardware Profiles	156	(1)
Summary	157	(1)
Exam Essentials	158	(1)
Key Terms	159	(1)
Review Questions	160	(4)
Answers to Review Questions	164	(3)
Managing the Windows XP Professional Desktop	167	(26)
Managing Desktop Settings	168	(9)
Customizing the Taskbar and Start Menu	170	(4)
Using Shortcuts	174	(1)
Setting Display Properties	174	(3)
Managing Multiple Languages and Regional Settings	177	(4)
Using Multilingual Technology	177	(1)
Choosing Windows XP Multiple-Language Support	178	(1)
Enabling and Configuring Multilingual Support	179	(2)
Configuring Accessibility Features	181	(4)
Setting Accessibility Options	181	(2)
Using Accessibility Utilities	183	(2)
Summary	185	(1)
Exam Essentials	186	(1)
Key Terms	186	(1)
Review Questions	187	(4)
Answers to Review Questions	191	(2)
Managing Users and Groups	193	(42)
Overview of Windows XP User Accounts	194	(2)
Built-in Accounts	195	(1)
Local and Domain User Accounts	195	(1)
Logging On and Logging Off	196	(2)
Local User Logon Authentication	196	(1)
Logging Off Windows XP Professional	197	(1)
Working with User Accounts	198	(9)
Using the Local Users and Groups Utility	198	(1)
Creating New Users	199	(4)
Disabling User Accounts	203	(1)
Deleting User Accounts	204	(2)
Renaming User Accounts	206	(1)
Changing a User's Password	206	(1)
Managing User Properties	207	(7)
Managing User Group Membership	207	(2)
Setting Up User Profiles, Logon Scripts, and Home Folders	209	(5)
Troubleshooting User Accounts Authentication	214	(2)
Troubleshooting Local User Account Authentication	214	(1)
Domain User Accounts Authentication	215	(1)
Creating and Managing Groups	216	(11)
Using Built-in Groups	217	(1)
Default Local Groups	217	(3)
Special Groups	220	(2)
Working with Groups	222	(3)
Renaming Groups	225	(1)
Deleting Groups	226	(1)
Summary	227	(1)
Exam Essentials	227	(1)
Key Terms	228	(1)
Review Questions	229	(4)
Answers to Review Questions	233	(2)
Managing Security	235	(42)
Options for Managing Security Configurations	236	(1)
Group Policy Objects and Active Directory	237	(3)
Active Directory Overview	237	(1)
GPO Inheritance	238	(1)
Using the Group Policy Result Tool	239	(1)
Applying LGPOs	240	(22)
Using Account Policies	242	(4)
Using Local Policies	246	(16)
Analyzing System Security	262	(6)
Specifying a Security Database	262	(1)
Importing a Security Template	263	(2)
Performing a Security Analysis	265	(1)
Reviewing the Security Analysis and Resolving Discrepancies	265	(3)
Summary	268	(1)
Exam Essentials	268	(1)
Key Terms	269	(1)
Review Questions	270	(4)
Answers to Review Questions	274	(3)
Managing Disks	277	(54)
Configuring File Systems	278	(4)
File System Selection	279	(2)
File System Conversion	281	(1)
Configuring Disk Storage	282	(3)
Basic Storage	283	(1)
Dynamic Storage	283	(2)
Using the Disk Management Utility	285	(17)
Managing Basic Tasks	287	(11)
Managing Basic Storage	298	(1)
Managing Dynamic Storage	299	(2)
Troubleshooting Disk Management	301	(1)
Managing Data Compression	302	(2)
Setting Disk Quotas	304	(6)
Configuring Disk Quotas	305	(4)
Monitoring Disk Quotas	309	(1)
Managing Data Encryption with EFS	310	(7)
New EFS Features in Windows XP and Windows Server 2003	310	(1)
Encrypting and Decrypting Folders and Files	310	(1)
Managing EFS File Sharing	311	(2)
Using the DRA to Recover Encrypted Files	313	(2)
Using the Cipher Utility	315	(2)
Using the Disk Defragmenter Utility	317	(2)
Analyzing Disks	318	(1)
Defragmenting Disks	319	(1)
Using the Disk Cleanup Utility	319	(1)
Troubleshooting Disk Devices and Volumes	320	(2)
Summary	322	(1)
Exam Essentials	322	(1)
Key Terms	323	(1)
Review Questions	324	(4)
Answers to Review Questions	328	(3)
Accessing Files and Folders	331	(52)
File and Folder Management Basics	332	(18)
Organizing Files and Folders	332	(4)
Managing Folder Options	336	(12)
Searching for Files and Folders	348	(2)
Managing Local Access	350	(11)
Design Goals for Access Control	350	(1)
Applying NTFS Permissions	350	(6)
Understanding Ownership and Security Descriptors	356	(1)
Determining Effective Permissions	357	(2)
Viewing Effective Permissions	359	(1)
Determining NTFS Permissions for Copied or Moved Files	360	(1)
Managing Network Access	361	(10)
Creating Shared Folders	361	(2)
Configuring Share Permissions	363	(1)
Using the Shared Documents Folder	364	(1)
Managing Shares with the Shared Folders Utility	364	(2)
Creating New Shares	366	(3)
Providing Access to Shared Resources	369	(2)
The Flow of Resource Access	371	(3)
Access Token Creation	371	(1)
DACLs and ACEs	372	(1)
Local and Network Resource Access	373	(1)
Summary	374	(1)
Exam Essentials	374	(1)
Key Terms	375	(1)
Review Questions	376	(5)
Answers to Review Questions	381	(2)
Managing Network Connections	383	(46)
Installing and Configuring Network Adapters	384	(10)
Installing a Network Adapterc	384	(1)
Configuring a Network Adapter	385	(5)
Managing Authentication	390	(1)
Managing Advanced Configuration Properties	391	(1)
Managing Network Bindings	392	(1)
Troubleshooting Network Adapters	392	(2)
Overview of Network Protocols	394	(23)
Overview of TCP/IP Protocol	394	(6)
Options for Deploying TCP/IP Configurations	400	(9)
Additional TCP/IP Features and Options	409	(6)
Using NWLink IPX/SPX/NetBIOS	415	(2)
Summary	417	(1)
Exam Essentials	417	(1)
Key Terms	418	(1)
Review Questions	419	(7)
Answers to Review Questions	426	(3)
Managing Printing	429	(40)
Printing Basics	430	(3)
The Windows XP Printing Process	431	(2)
The Roles of Print Devices and Printers	433	(1)
Setting Up Printers	433	(5)
Managing Printer Properties	438	(11)
Configuring General Properties	438	(3)
Configuring Sharing Properties	441	(1)
Configuring Port Properties	442	(2)
Cfiguring Advanced Properties	444	(5)
Separator Pages	449	(1)
Security Properties	450	(5)
Print Permission Assignment	452	(1)
Advanced Settings	453	(1)
Device Settings Properties	454	(1)
Managing Printers and Print Documents	455	(3)
Managing Printers	455	(1)
Managing Print Documents	456	(2)
Connecting to Printers	458	(1)
Troubleshooting Printing	458	(1)
Summary	459	(1)
Exam Essentials	460	(1)
Key Terms	460	(1)
Review Questions	461	(5)
Answers to Review Questions	466	(3)
Dial-Up Networking and Internet Connectivity	469	(72)
Overview of Dial-Up Networking	470	(1)
Understanding Connection Options	471	(4)
Local Area Network Connections	472	(1)
Remote Access Connections	473	(1)
Virtual Private Network Connections	473	(1)
Wide Area Network Connections	474	(1)
Direct Cable Connections	474	(1)
Incoming Connection	475	(1)
Understanding Remote Access Security	475	(2)
Authentication Methods	475	(2)
Remote Data Encryption Options	477	(1)
Setting Up a Modem	477	(8)
Configuring General Modem Properties	479	(1)
Configuring Modem Properties	479	(1)
Running Modem Diagnostics	480	(1)
Configuring Advanced Modem Properties	480	(3)
Viewing Driver Details and Updating Drivers	483	(1)
Viewing Modem Resources	484	(1)
Using the New Connection Wizard	485	(1)
Creating a Connection to a Remote Access Server	486	(11)
Creating a RAS Connection	486	(3)
Managing the Properties of a RAS Connection	489	(7)
Troubleshooting Remote Access Connections	496	(1)
Creating a Connection to the Internet	497	(2)
Using Virtual Private Network Connections	499	(2)
Using Internet Connection Sharing	501	(5)
Configuring Internet Connection Sharing on the Host Computer	503	(1)
Configuring Internet Connection Sharing on the Network Computers	504	(2)
Using an Internet Connection Firewall	506	(2)
Configuring and Managing Internet Explorer	508	(9)
Accessing Resources through Internet Explorer	508	(1)
Configuring Internet Explorer	509	(7)
Managing Internet Printers	516	(1)
Overview of Internet Information Services	517	(13)
Installing Internet Information Services	518	(1)
Managing a Website	519	(11)
Troubleshooting Website Access	530	(1)
Summary	530	(1)
Exam Essentials	531	(1)
Key Terms	531	(2)
Review Questions	533	(5)
Answers to Review Questions	538	(3)
Optimizing Windows XP	541	(54)
Overview of System Monitoring Tools	542	(2)
Creating Baselines	542	(1)
Identifying System Bottlenecks	543	(1)
Determining Trends	543	(1)
Testing Configuration Changes or Tuning Efforts	544	(1)
Using Alerts for Problem Notification	544	(1)
Using System Monitor	544	(10)
Selecting the Appropriate View	547	(2)
Adding Counters	549	(1)
Managing System Monitor Properties	550	(4)
Using Performance Logs and Alerts	554	(8)
Creating a Counter Log	555	(2)
Creating a Trace Log	557	(3)
Creating an Alert	560	(2)
Managing System Performance	562	(10)
Monitoring and Optimizing Memory	562	(4)
Monitoring and Optimizing the Processor	566	(1)
Monitoring and Optimizing the Disk Subsystem	567	(2)
Monitoring and Optimizing the Network Subsystem	569	(2)
Creating Baseline Reports	571	(1)
Using the System Tool in Control Panel	572	(3)
Using Task Manager	575	(5)
Managing Application Tasks	575	(1)
Managing Process Tasks	575	(4)
Managing Performance Tasks	579	(1)
Managing Networking Tasks	580	(1)
Scheduling Tasks	580	(6)
Managing Scheduled Task Properties	583	(2)
Troubleshooting Scheduled Tasks	585	(1)
Summary	586	(1)
Exam Essentials	586	(1)
Key Terms	586	(1)
Review Questions	587	(5)
Answers to Review Questions	592	(3)
Performing System Recovery Functions	595	(72)
Safeguarding Your Computer and Recovering from Disaster	597	(2)
Using Event Viewer	599	(7)
Reviewing Event Types	600	(1)
Getting Event Details	600	(2)
Managing Log Files	602	(1)
Setting Log File Properties	602	(4)
Understanding the Windows XP Professional Boot Process	606	(17)
Reviewing the x86-Based Boot Process	607	(5)
Configuring the BOOT.INI File	612	(7)
Reviewing the Itanium Boot Process	619	(2)
Managing NVRAM Startup Settin	621	(1)
Creating the Windows XP Boot Disk	621	(2)
Using Advanced Startup Options	623	(4)
Starting in Safe Mode	623	(2)
Enabling Boot Logging	625	(1)
Using Other Advanced Options Menu Modes	626	(1)
Using Driver Rollback	627	(1)
Using Startup and Recovery Options	628	(3)
Using the Dr. Watson Utility	631	(2)
Using the Backup Utility	633	(9)
Using the Backup Wizard	634	(1)
Configuring Backup Options	635	(4)
Using the Restore Wizard	639	(1)
Using the Automated System Recovery Wizard	640	(2)
Using System Restore	642	(1)
Using the Recovery Console	643	(5)
Starting the Recovery Console	644	(1)
Working with the Recovery Console	645	(3)
Using Remote Desktop and Remote Assistance	648	(10)
Using Remote Desktop	649	(4)
Using Remote Assistance	653	(5)
Summary	658	(1)
Exam Essentials	659	(1)
Key Terms	660	(1)
Review Questions	661	(4)
Answers to Review Questions	665	(2)
Glossary	667	(40)
Index	707