Messages : Building Interpersonal Communication Skills

by Devito, Joseph A.

• ISBN13: 9780205337293
• ISBN10: 0205337295
• Edition: 5th
• Format: Paperback
• Copyright: 2002-01-01
• Publisher: Allyn & Bacon

Summary

Messages is a brief, highly interactive text emphasizing interpersonal communication skills in the real world, ethics, critical thinking, listening, and power in a multicultural world. While intentionally brief, Messages provides a comprehensive introduction that stresses skill development and creates a foundation for students to first understand the concepts and then apply what they have learned through real-life examples and exercises. With a new, integrated focus on interpersonal communication in the workplace, Messages helps today's students understand how the concepts discussed in class will benefit them outside of the classroom as well.

Table of Contents

PART ONE Messages About the Self and Others	1	(118)
Interpersonal Communication	1	(38)
The Self in Interpersonal Communication	39	(27)
Interpersonal Perception	66	(28)
Interpersonal Listening	94	(25)
PART TWO Messages: Spoken and Unspoken	119	(126)
Verbal Messages	119	(30)
Nonverbal Messages	149	(34)
Emotional Messages	183	(24)
Conversation Messages	207	(38)
PART THREE Messages in Context	245	(121)
Interpersonal Communication and Culture	245	(28)
Interpersonal Communication and Relationships	273	(35)
Interpersonal Communication and Conflict	308	(31)
Interpersonal Communication and Power	339	(27)
Appendix Writing About Interpersonal Communication	366