Operations Management : Contemporary Concepts and Cases with Student CD-ROM

  • ISBN13:


  • ISBN10:


  • Edition: 3rd
  • Format: Paperback
  • Copyright: 2005-11-07
  • Publisher: McGraw-Hill/Irwin
  • View Upgraded Edition
  • Purchase Benefits
  • Free Shipping On Orders Over $35!
    Your order must be $35 or more to qualify for free economy shipping. Bulk sales, PO's, Marketplace items, eBooks and apparel do not qualify for this offer.
  • Get Rewarded for Ordering Your Textbooks! Enroll Now
List Price: $137.61 Save up to $4.13
  • Buy New
    Add to Cart Free Shipping


Supplemental Materials

What is included with this book?

  • The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.


Operations Management: Contemporary Concepts and Cases, is an ideal book for the instructor seeking a short text with cases. This book employs a cross-functional perspective, appealing to non-majors and practical for use in an MBA level course in operations management. The size and price of the book also make the text attractive for the cross-functional curriculum where students are required to purchase more than one text. The cases offer variety in length and rigor; and several are from Harvard and Darden. This mix makes the book appropriate for both undergraduates and MBA students.

Author Biography

Roger G. Schroeder holds the Donaldson Chair in Operations Management at the Curtis L. Carlson School of Management, University of Minnesota. He is also the Co-Director of the Joseph M. Juran Center for Leadership in Quality and has earned an appointment as a Distinguished Teaching Professor.

Table of Contents

Part I: Introduction

1. The Operations Function

2. Operations and Supply Chain Strategy

3. Product Design

Part II: Process Design

4. Process Selection

5. Service Process Design

6. Choice of Technology

7. Process-Flow Analysis

Part III: Quality

8. Managing Quality

9. Quality Control and Improvement

Part IV: Capacity and Scheduling

10. Supply Chain Management

11. Forecasting

12. Facilities and Aggregate Planning

13. Scheduling Operations

14. Project Planning and Scheduling

Part V: Inventory

15. Independent- Demand Inventory

16. Materials Requirement Planning

17. Just-in-Time Systems and Lean thinking

Part VI: Case Studies



Rewards Program

Write a Review