Operations Management: Contemporary Concepts and Cases

  • ISBN13:


  • ISBN10:


  • Edition: 4th
  • Format: Paperback
  • Copyright: 2007-11-12
  • Publisher: McGraw-Hill/Irwin
  • View Upgraded Edition
  • Purchase Benefits
  • Free Shipping On Orders Over $35!
    Your order must be $35 or more to qualify for free economy shipping. Bulk sales, PO's, Marketplace items, eBooks and apparel do not qualify for this offer.
  • Get Rewarded for Ordering Your Textbooks! Enroll Now
List Price: $162.34 Save up to $4.06
  • Buy New
    Add to Cart Free Shipping


Supplemental Materials

What is included with this book?

  • The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.


Operations Management: Contemporary Concepts and Cases, is an ideal book for the instructor seeking a short text with cases. This book employs a cross-functional perspective, appealing to non-majors and practical for use in an MBA level course in operations management. The size and price of the book also make the text attractive for the cross-functional curriculum where students are required to purchase more than one text. The cases offer variety in length and rigor; and several are from Harvard and Darden. This mix makes the book appropriate for both undergraduates and MBA students.

Author Biography

Roger G. Schroeder holds the Frank A. Donaldson Chair in Operations Management at the Curtis L. Carlson School of Management, University of Minnesota.

Table of Contents

Introductionp. 1
The Operations Functionp. 2
Operations and Supply Chain Strategyp. 19
Product Designp. 37
Process Designp. 53
Process Selectionp. 54
Service Process Designp. 76
Lean Systemsp. 96
Process-Flow Analysisp. 121
Qualityp. 145
Managing Qualityp. 146
Quality Control and Improvementp. ä
Capacity and Schedulingp. 199
Supply Chain Managementp. 200
Forecastingp. 224
Facilities and Aggregate Planningp. 258
Scheduling Operationsp. 293
Project Planning and Schedulingp. 315
Inventoryp. 341
Independent-Demand Inventoryp. 342
Materials Requirements Planning and ERPp. 374
Case Studiesp. 403
Process Design
Capacity and Scheduling
Areas Under the Standard Normal Probability Distribution
Random Number Table
Table of Contents provided by Blackwell. All Rights Reserved.

Rewards Program

Write a Review