Police Administration: Structures, Processes, and Behavior

by Charles R. Swanson; Robert Taylor; Leonard Territo

• ISBN13: 9780136915522
• ISBN10: 0136915523
• Additional ISBN(s): 9780130285737
• Edition: 4th
• Format: Hardcover
• Copyright: 1998-01-01
• Publisher: Prentice Hall Professional Technical Reference
• More Book Details
• Purchase Benefits

Summary

Covers the field of police administration and provides a carefully balanced treatment of its procedural, structural, and behavioral aspects. Coverage includes stress in police organizations; the plight of core cities which are losing veteran officers to better paying and less hazardous suburban agencies; police suicides, current policing strategies; women officers; developing quality leadership; the use and misuse of crime statistics; and domestic violence by police officers.

Table of Contents

Preface
Acknowledgments
1 The Evolution of American Policing	1	(46)
Introduction	1	(1)
Politics and Administration	2	(1)
Police Professionalization	3	(4)
The Role of the Police	7	(1)
The Impact of Education	7	(2)
Research on Traditional Policing	9	(6)
Community Policing	15	(16)
Problems with Community Policing	31	(10)
Summary	41	(1)
Discussion Questions	42	(1)
Notes	42	(5)
2 Politics and Police Administration: External Influences and Controls	47	(53)
Introduction	47	(1)
Police Accountability	48	(12)
The Roles of State and Local Government in Law Enforcement	60	(2)
Local Political Forces	62	(12)
State Prosecutor	74	(2)
The Judiciary	76	(3)
Citizen Involvement	79	(3)
News Media	82	(5)
Political Violence and Terrorism	87	(7)
Summary	94	(2)
Discussion Questions	96	(1)
Notes	96	(4)
3 Organizational Theory	100	(54)
Introduction	100	(1)
Traditional Organizational Theory	101	(13)
Open Systems Theory	114	(26)
Bridging Theories	140	(4)
Synthesis and Prognosis	144	(4)
Summary	148	(1)
Discussion Questions	149	(1)
Notes	149	(5)
4 Concepts of Police Organizational Design	154	(32)
Introduction	154	(1)
Organizing: An Overview	154	(5)
Organizational Structure and Design	159	(8)
Types of Organizational Design	167	(6)
Organizational Structure and Community Policing	173	(7)
Line and Staff Relationships in Police Agencies	180	(3)
Summary	183	(1)
Discussion Questions	183	(1)
Notes	184	(2)
5 Leadership	186	(34)
Introduction	186	(1)
Leadership and Performance	186	(3)
The Nature of Leadership, Authority, and Power	189	(1)
The Power Motivation of Police Managers	190	(2)
The Leadership Skill Mix	192	(2)
Theories of Leadership	194	(2)
Styles of Leadership	196	(4)
The Leader and Conflict	210	(3)
Leadership and Organizational Control	213	(2)
Summary	215	(1)
Discussion Questions	216	(1)
Notes	216	(4)
6 Organizational and Interpersonal Communication	220	(34)
Introduction	220	(1)
The Communication Process	220	(2)
Communication Barriers	222	(1)
Organizational Communication	223	(7)
Interpersonal Styles of Communication: The Johari Window	230	(5)
Cross-Gender Communications	235	(6)
Cross-Cultural Diversity in Communication	241	(6)
Oral or Written Communication	247	(4)
Summary	251	(1)
Discussion Questions	251	(1)
Notes	252	(2)
7 Human Resource Management	254	(43)
Introduction	254	(1)
Functions of the Human Resource Management Unit	255	(1)
Police Personnel Selection and the Americans with Disabilities Act	256	(7)
The Police Personnel Selection Process	263	(13)
The Recruit Academy, Probationary Period, and Career Status	276	(4)
Performance Evaluation	280	(1)
Salary Administration	281	(3)
Assessment Centers	284	(4)
Recovering the Cost of Training Police Officers	288	(2)
Employing Civilians in Police Work	290	(3)
Summary	293	(1)
Discussion Questions	294	(1)
Notes	294	(3)
8 Stress and Police Personnel	297	(30)
Introduction	297	(1)
What Is Stress?	297	(4)
Stress in Law Enforcement	301	(1)
Job Stress in Police Officers	301	(2)
Police Stressors	303	(1)
Alcoholism and Police Officers	303	(5)
Drug Use by Police Officers	308	(7)
Critical Incident Stress	315	(5)
Police Domestic Violence	320	(1)
Responding to Stress	321	(2)
Summary	323	(1)
Discussion Questions	324	(1)
Notes	324	(3)
9 Labor Relations	327	(46)
Introduction	327	(1)
The Unionization of the Police	327	(3)
The Impact of Unions	330	(3)
The Basis for Collective Bargaining	333	(3)
Employee Organizations	336	(4)
Establishing the Bargaining Relationship	340	(4)
Negotiations	344	(9)
Grievances	353	(3)
Job Actions	356	(8)
The Use of Surveillance in the Labor-Management Relationship	364	(1)
Administrative Reaction to Job Actions	365	(3)
Summary	368	(1)
Discussion Questions	369	(1)
Notes	370	(3)
10 Legal Aspects of Police Administration	373	(72)
Introduction	373	(1)
Liability for Police Conduct	373	(1)
Basic Types of Police Tort Actions	374	(5)
Who Can Be Sued?	379	(5)
Scope of Liability	384	(3)
Immunities	387	(1)
Trends in Tort Liability for Police Supervisors and Administrators	387	(3)
Administrative Discipline: Due Process for Police Officers	390	(4)
Constitutional Rights of Police Officers	394	(1)
Other First Amendment Rights	395	(3)
Searches and Seizures	398	(2)
Right Against Self-Incrimination	400	(2)
Other Grounds for Disciplinary Action	402	(2)
Residency Requirements	404	(1)
Religious Belief or Practice	405	(1)
Moonlighting	406	(2)
Misuse of Firearms and Deadly Force	408	(5)
Police Liability and High-Speed Pursuit	413	(5)
Testing in the Work Environment	418	(3)
Terms and Conditions of Employment	421	(1)
Age-Based Hiring and Retirement Policies	422	(1)
Sexual Harassment	423	(8)
Prevention of Workplace Harassment	431	(2)
Summary	433	(2)
Discussion Questions	435	(1)
Notes	435	(10)
11 Planning and Decision Making	445	(51)
Introduction	445	(1)
Planning	446	(1)
Planning Approaches	447	(1)
Types of Plans	458	(1)
Effective Plans	459	(2)
Planning and Decision Making	461	(1)
Decision Making	461	(6)
Decision Making During Crisis Incidents	467	(11)
Group Decision Making	478	(6)
Personality Characteristics of Decision Making	484	(3)
Common Errors in Decision Making	487	(2)
Summary	489	(1)
Discussion Questions	490	(1)
Notes	490	(6)
12 Information Systems and Applications	496	(54)
Introduction	496	(1)
Understanding Computer Systems	496	(4)
Networking Technologies	500	(10)
Planning for Computerization	510	(3)
Operations	513	(14)
Management and Administration	527	(3)
Communications and Manpower Allocation Design	530	(6)
Training	536	(3)
The Impact of Automation on Law Enforcement	539	(5)
Information Systems and Community Policing	544	(2)
Summary	546	(1)
Discussion Questions	546	(1)
Notes	547	(3)
13 Financial Management	550	(44)
Introduction	550	(1)
Politics and Financial Management	551	(1)
State and Local Financial Management	552	(1)
Definitions of a Budget	553	(1)
The Budget Cycle and Roles	554	(16)
Budget Formats	570	(14)
Strategies for Supplementing the Police Budget	584	(6)
Summary	590	(1)
Discussion Questions	590	(1)
Notes	591	(3)
14 Productivity, Quality, and Evaluation of Services	594	(30)
Introduction	594	(1)
Productivity	594	(21)
Program Evaluation	615	(5)
Summary	620	(1)
Discussion Questions	621	(1)
Notes	621	(3)
15 Organizational Change and the Future	624	(29)
Introduction	624	(1)
Why Change Occurs	624	(5)
The Change Agent	629	(1)
Organizational Development (OD)	630	(1)
Change Agent Errors	631	(1)
Internal Versus External Change Agents	631	(2)
Locating External Change Agents	633	(1)
Research Techniques	634	(2)
Methods of Organizational Change	636	(2)
Changing Organizational Structures and Systems	638	(1)
Radical Versus Gradual Change	638	(2)
Resistance to Change	640	(2)
Success and Failure Patterns in a Planned Change	642	(4)
Police Futures Research	646	(2)
Summary	648	(1)
Discussion Questions	649	(1)
Notes	650	(3)
Index	653