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9780471966470

Improving the Quality of Patient Care

by ; ; ; ;
  • ISBN13:

    9780471966470

  • ISBN10:

    0471966479

  • Format: Paperback
  • Copyright: 1997-01-01
  • Publisher: John Wiley & Sons Inc

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Summary

Using a combination of management and medical expertise, this book health care administrators develop and improve quality assurance programs. It focuses on procedures for the medical audit which, although now well-established in health care practice, need constant review and improvement to be truly effective.

Author Biography

Alan Gillies Lancashire Business School, Preston, UK

Table of Contents

Preface vii
1 Defining the Quality of Healthcare
1(17)
2 The Development of Quality Assurance Within Healthcare
18(23)
3 Measuring Quality
41(29)
4 Process Improvement
70(33)
5 Clinical Audit
103(18)
6 The State of Clinical Audit: Experiences from the Oxford and Four Counties Region
121(17)
Nicola Ellis
7 Experience With Occurrence Screening
138(11)
8 Developement and Use of Clinical Outcome/ Performance Indicators
149(15)
Jan Barnsley
Louise Lemieux-Charles
G. Ross Barker
9 The Way Forward: Improving the Improvement Process
164(32)
10 Conclusions
196(4)
Bibliography 200(17)
Index 217

Supplemental Materials

What is included with this book?

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.

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