Name: Getting Your Shift Together : Making Sense of Organizational Culture and Change
Price: $22.46
Availability: InStock
ISBN: 9780967324807

Dear Reader	p. 3
Call to Action	p. 7
The Change Game	p. 17
Case in Point	p. 18
To Change or Not to Change	p. 20
Tool Time	p. 22
Change Agent: Master of the Change Process	p. 23
How Deep is Change?	p. 24
Future Focused	p. 25
Change in Disguise	p. 27
Personal Change	p. 28
The Many Faces of Change	p. 29
Track Record	p. 33
Are You a Change Agent or Change Avoider?	p. 34
True Confessions	p. 35
It Takes Guts	p. 36
Personal Journey	p. 37
Three Types of Organizational Change	p. 38
Slow Dance Partners	p. 39
A New Expectation	p. 42
Resistance: Another Crippling Shackle	p. 43
All Hands on Deck	p. 47
The Boogieman	p. 49
Look Who's Talking	p. 51
The Ego Has Landed	p. 53
Rebel Rousers	p. 55
Involve	p. 58
Preparing for Change--The Top 14 Questions	p. 59
Tracking Success: The 14 Signs	p. 60
Fourteen Signs That Change is Taking Place and Becoming a Way of Life	p. 60
Pulling It All Together	p. 63
Suggested Implementation Principles for Change Initiatives	p. 63
Role of the CEO	p. 67
Can We Talk--CEO to CEO?	p. 67
Ten Commandments of Reorganizational Design	p. 68
How Not to Make Shift Happen	p. 70
CEO: A Place Too Far?	p. 72
CEOs Nurture Change	p. 77
The CEO's Role is...	p. 78
The Catalytic CEO	p. 79
Climbing Off the Pedestal	p. 82
Ethical Principles and Values	p. 84
People	p. 84
Communication	p. 84
Economic Viability	p. 84
Serice	p. 84
Quality	p. 84
Let Out Pent-Up Energy	p. 85
Let "Empowerment" be Your Middle Name	p. 85
Honor Thy Customers--Inside and Out	p. 86
We Want Control	p. 88
Talk to People and Listen	p. 89
Power to the People!	p. 91
CEO = Chief Empowerment Officer	p. 91
Values Have Value!	p. 92
The CEO Can Type	p. 92
The CEO as Change Agent	p. 95
The Culture Vulture	p. 97
What is Organizational Culture?	p. 100
Values Create Cultures	p. 112
Why Pay Attention to Organizational Culture?	p. 119
People	p. 119
Practice	p. 122
Performance	p. 123
Technology	p. 126
Managing Across Borders	p. 127
Building Walls	p. 127
Labor Negotiations	p. 128
Common Sense	p. 129
Shareholders	p. 129
Strategy	p. 130
Six Recurring Themes of Highly Effective Cultures	p. 131
Is There a Right Culture?	p. 137
The CREW	p. 142
Leadership and Culture	p. 147
Differences are a Plus	p. 150
The Leadership Kit	p. 151
'I Can' Beats IQ	p. 153
Transform Yourself	p. 155
Discovery Can Mean Change	p. 155
Lone Ranger's Last Ride?	p. 157
Board Hits CEO, Leaves no Splinters	p. 160
Due Diligence	p. 167
Cultural Due Diligence: What Is It?	p. 173
Why Conduct Cultural Due Diligence?	p. 182
Integration Can Take on Many Forms	p. 185
Put the M back in MandA	p. 187
Be 'For Sale Ready'	p. 189
Survey Says	p. 194
Internal and External Shifts	p. 195
Risk Quotient	p. 196
Put the Diligence Back in Due Diligence	p. 197
Beware	p. 197
Play it Again, Sam	p. 198
The Cultural-Assessment Process	p. 201
The Human Web	p. 202
The Label Frenzy	p. 203
Get Down to Details	p. 203
Getting Started	p. 205
Phase I: The Dig	p. 208
Phase II	p. 226
Moving Forward	p. 231
Pick a Partner and Promenade	p. 236
Good Listeners	p. 236
Knowledgeable	p. 237
Communication	p. 237
Choices	p. 237
Partner	p. 237
Implementation	p. 238
Personality/Chemistry	p. 238
Jack/Jackie Of All Trades	p. 238
Honestry And Integrity	p. 239
Beware of the Wolf in Sheep's Clothing	p. 239
The Responsibility Shifts to You	p. 240
Keep It Alive	p. 241
Afterword: Spirit and Leadership	p. 243
Introduction	p. 243
The Promise	p. 244
The Obstacles	p. 246
Turning Points	p. 246
Fulfillment	p. 249
Appendix A	p. 253
Appendix B	p. 257
Programs--Tried and True	p. 259
Town Meetings	p. 259
"Andy Over Easy"	p. 260
Customer/Patient Dinners	p. 261
Tour Of Duty	p. 262
Chapter Notes	p. 263
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Getting Your Shift Together : Making Sense of Organizational Culture and Change

9780967324807

0967324807

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