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Foreword | p. ix |
Acknowledgments | p. xi |
Abbreviations | p. xiii |
Introduction | p. 1 |
The Mismatch between MSMEs' Demand for and Financial Institutions' Supply of Quality Financial Services | p. 3 |
SME Definitions | p. 4 |
Access to Finance as a Constraint on SMEs | p. 5 |
Financial Sector Policy Distortions | p. 6 |
Banks' Lack of Know-How | p. 10 |
Information Asymmetries | p. 10 |
High Risks of MSME Operations | p. 12 |
Good Practices for Addressing MSMEs' Financing Constraints | p. 13 |
Commercial Bank Innovations in Applying Microfinance Technologies | p. 14 |
Approach Is Relationship Based | p. 15 |
Initial Small, Short-Term Loans Are Ratcheted Up Based on Repayment Performance | p. 15 |
Loan Monitoring and Credit Risk Control Methods Are Intensive | p. 15 |
Loan Officers' Incentives Are Tied to Loan Portfolio Performance | p. 16 |
Transaction Costs Are Lowered in Several Ways | p. 16 |
Full-Cost Pricing Is Adopted to Achieve Sustainability | p. 16 |
Other Credit Analysis and Risk Management Techniques | p. 17 |
Emphasis on Cash Flow Analysis to Determine Clients' Ability to Pay | p. 17 |
In-Depth Knowledge of Clients and Their Businesses | p. 17 |
Credit Scoring | p. 18 |
Timely Technical Assistance to Address the Lack of Bank Know-How in SME Finance | p. 18 |
Other MSME Finance Instruments | p. 19 |
Guarantee Funds | p. 19 |
Factoring | p. 20 |
Leasing | p. 20 |
Investor Equity (Venture Capital) | p. 21 |
Factors Underlying the Success of the Institutions Profiled | p. 22 |
Government Commitment and Political Economy for Reform | p. 22 |
Commitment and Leadership within the Institutions | p. 23 |
Learning and Experimentation | p. 23 |
How Governments Can Help Increase Access to Finance | p. 25 |
Set the Stage for Innovation by Establishing a Sound Policy Framework for the Financial Sector | p. 26 |
Liberalize Interest Rates and Promote Competition | p. 26 |
Have Supportive Regulations Regarding SME Banking, Leasing, Factoring, and Equity | p. 28 |
Reduce and Rationalize Direct Public Sector Intervention | p. 31 |
Improve the Legal and Judicial Frameworks | p. 32 |
Strengthen the Institutional Infrastructure | p. 33 |
Support Relevant Training and TA for Interested Financial Institutions | p. 33 |
Provide or Facilitate Initial Financial Support | p. 34 |
Build the Information Infrastructure | p. 34 |
Promote Accounting Standards | p. 34 |
Invest in and Promote Credit Bureaus and Registries | p. 35 |
Invest in Technology | p. 35 |
Evaluate Performance and Incorporate Lessons Learned | p. 35 |
Conclusion | p. 37 |
Case Studies on Improving Small and Medium Enterprises' Access to Finance | p. 39 |
The Kazakhstan Small Business Program | p. 39 |
The Agricultural Bank of Mongolia: Restructuring and Expanding through Downscaling | p. 43 |
Innovation by the CrediAmigo Program of Banco do Nordeste | p. 48 |
ShoreBank International, Ltd. in the Caucasus | p. 52 |
Wells Fargo Credit Scoring Model | p. 57 |
The Agricultural Cooperative Bank of Armenia | p. 61 |
Inter-American Development Bank Microenterprise Global Credit Programs in Paraguay | p. 65 |
Bank Rakyat Indonesia | p. 70 |
Nacional Financiera and Factoring in Mexico | p. 74 |
Venture Capital and Small Enterprise Assistance Funds | p. 77 |
Financial Leasing in Serbia | p. 80 |
Credit Guarantee Schemes | p. 85 |
Credit Information and SME Access to Finance | p. 93 |
Bibliography | p. 97 |
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