Successful Onboarding: Strategies to Unlock Hidden Value Within Your Organization

MASTER THE "4 PILLARS" OF SUCCESSFUL ONBOARDING AND CAPTURE THE ONBOARDING MARGIN"Goodbye old school orientation and welcome to onboarding. A great reference to tailor your onboarding based on your culture and strategy. This book demonstrates how sound and creative onboarding can prevent a lot of voluntary off-boarding from high performing employees."-- Sonia Narang, Director, Leadership & Organization Development, Sony Pictures Entertainment"This book has the potential to change the way that we think about new hires and what is possible from this group. With the instruction provided, you can migrate onboarding from the administrative to the strategic and deliver far greater value for your enterprise."-- Betty Thompson, Senior Vice President, People Services, Booz Allen Hamilton"People are a company's most important asset. Successful Onboarding makes the case for the importance of effective onboarding in setting up employees for success."-- Stephen Squeri, Group President, Global Services and Chief Information Officer, American Express Company"A comprehensive and highly practical guide to the critical--but underappreciated--practice of onboarding new employees. The authors make a convincing business case for strategic onboarding and then outline a step-by-step process for a positive and enduring outcome."-- Peter Cappelli, Director, Center for Human Resources, The Wharton School, The University of Pennsylvania, and author of Talent on Demand"This is a terrific resource for anyone wanting to create an effective onboarding program."-- Mindy Moye, Ph.D., Manager, Employee Engagement, John DeereFact:One-third of all external hires are no longer with the organization after two years. Most of them begin job-searching after six months. What can you do about it? In a word: onboarding, the fastest-growing human resources tool in the world today, although poorly understood, subject to narrow definitions, and with limited codified best practice understanding and management rigor.Global consultants Mark Stein and Lilith Christiansenhave studied and worked with leading companies on the topic, and they've synthesized their work into one complete, ready-to-use system, incorporating case learnings from Fortune 500 companies and other forward-thinkers.With Successful Onboarding, you can: Realize the best from your new talent from the get-go. Rewrite the employer-employee compact--to everyone's advantage. Acclimate new hires to your culture--and drive personal success. Assimilate new employees of all backgrounds--yet benefit from their unique skills. Reduce time-to-productivity--whileincreasing the level of productivity. Address the specific needs of individual hiring groups--cost-effectively. Make improvements at the systemic level--with gains realized with regularity.While many companies have become very good at recruiting, today's orientation programs fall woefullyshort and impact your bottom-line potential. Successful Onboarding provides you with not only the business case but also a systemic approach to the entire process--from beginning to end. You'll be amazed how significantly you can increase new hires' productivity and the strategic impact and appreciation of your HR function. You'll discover the most effective ways to share your vision, offer early career support, and strengthen your strategicposition, intent, and direction. Along the way, you'll hear fascinating inside storiesthe good and the bad--from Apple, Starbucks, Netflix, Microsoft, Baird, Bank of America, John Deere, and dozens of other industry leaders.In the end, it's all about people. When your employeesare effectively on board and your system is supporting their success, your company is on track to even greater performance.

About the Authors
Mark Stein and Lilith Christiansen are partners at Kaiser Associates, an international management consulting firm based in Washington D.C. Together, Mark and Lilith co-lead Kaiser's Organization Development practice, which is recognized as one of the first management consulting firms that has a specialty practice dedicated to corporate onboarding redesign. Mark and Lilith's onboarding client base is composed of many renowned global corporations, including several leading management consulting firms (who have chosen to work with Kaiser’s practice rather than leveraging their own internal Organization Development practices).

Over the past 18 years, Mark has led hundreds of corporate strategy and organization development engagements for numerous clients, including: Microsoft, Procter & Gamble, Deloitte, Target Corporation, Booz Allen Hamilton, Boston Scientific, Danaher Corporation, and Lockheed Martin. Mark is regularly an invited speaker at major Organization Development and onboarding conferences and conducts frequent webinars for HR consortia. Lilith Christiansen has 15 years of organization development consulting experience with Booz Allen Hamilton and Kaiser Associates. Lilith has led numerous organizational improvement and employee programs redesign projects for clients in both public and private sectors, including: the United States Citizenship & Immigration Services, the Department of the Army, the United States Food and Drug Administration, the United States Joint Staff, Caterpillar Corporation, Sprint, and TIAA-CREF.