Leveraging Technology Metrics : Leading Technology Executives on Creating Companywide Standards, Selecting Key Benchmarks, and Contextualizing Results (Inside the Minds)

Leveraging Technology Metrics provides an authoritative, insider's perspective on standardizing the data collection process, maintaining accuracy of information, and translating technology metrics into actionable business, results. Featuring CTOs and CIOs from some of the top companies in the nation, this book provides best practices for harnessing reliable data that will keep the entire company in line with corporate goals. Whether tracking scope creep on a project, evaluating expected returns, or designating total cost of ownership, these experts emphasize the importance of early involvement in business plans and only approving projects that can be assessed with hard-hitting metrics. The authors also reveal how, aside from increased organizational efficiency, leveraging the right metrics can build stronger relationships between departments, and position IT as an asset to the business rather than a cost center. Since there is no shortage of data for IT staff, additional topics address the challenge of selecting the most relevant statistics and managing the growing role of technology in all facets of the business. The different niches represented and the breadth of perspectives presented enable readers to get inside some of the top technology minds of today, as these executives offer their strategies for gleaning the most accurate and relevant information and communicating results in clear business terms.