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9780803957398

Trust in Organizations

by ;
  • ISBN13:

    9780803957398

  • ISBN10:

    0803957394

  • Format: Hardcover
  • Copyright: 1996-02-01
  • Publisher: Sage Pubns
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Supplemental Materials

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Summary

Trust plays a central role in organizational life. It facilitates exchanges among individuals, enhances cooperation and coordination, and contributes to more effective relationships.This volume brings together a cross-disciplinary group of contributors to present some of the latest, most exciting conceptual perspectives in the field and to demonstrate a variety of new methodological approaches to the study of trust. It includes discussions on: the psychological and social antecedents of trust; the effects of social and organizational structures on trust; and the broad effects of trust on organizational functioning.

Table of Contents

Preface ix
Whither Trust?
1(15)
Tom R. Tyler
Roderick M. Kramer
Trust in Organizations: A Conceptual Framework Linking Organizational Forms, Managerial Philosophies, and the Opportunity Costs of Controls
16(23)
W. E. Douglas Creed
Raymond E. Miles
Trust and Technology
39(12)
David Kipnis
Trust-Based Forms of Governance
51(17)
Walter W. Powell
Trust and Third-Party Gossip
68(22)
Ronald S. Burt
Marc Knez
Collaboration Structure and Information Dilemmas in Biotechnology: Organizational Boundaries as Trust Production
90(24)
Lynne G. Zucker
Michael R. Darby
Marilynn B. Brewer
Yusheng Peng
Developing and Maintaining Trust in Work Relationships
114(26)
Roy J. Lewicki
Barbara Benedict Bunker
Micro-OB and the Network Organization
140(26)
Blair H. Sheppard
Marla Tuchinsky
Swift Trust and Temporary Groups
166(30)
Debra Meyerson
Karl E. Weick
Roderick M. Kramer
The Road to Hell: The Dynamics of Distrust in an Era of Quality
196(20)
Sim B Sitkin
Darryl Stickel
Divergent Realities and Convergent Disappointments in the Hierarchic Relation: Trust and the Intuitive Auditor at Work
216(30)
Roderick M. Kramer
Beyond Distrust: ``Getting Even'' and the Need for Revenge
246(15)
Robert J. Bies
Thomas M. Tripp
Organizational Responses to Crisis: The Centrality of Trust
261(27)
Aneil K. Mishra
Trust and Crisis
288(14)
Eugene J. Webb
The Organizational Trust Inventory (OTI): Development and Validation
302(29)
L. L. Cummings
Philip Bromiley
Trust in Organizational Authorities: The Influence of Motive Attributions on Willingness to Accept Decisions
331(26)
Tom R. Tyler
Peter Degoey
Collective Trust and Collective Action: The Decision to Trust as a Social Decision
357(33)
Roderick M. Kramer
Marilynn B. Brewer
Benjamin A. Hanna
Understanding the Interaction Between Procedural and Distributive Justice: The Role of Trust
390(24)
Joel Brockner
Phyllis Siegel
Index 414(9)
About the Contributors 423

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