What is included with this book?
Foreword | p. 9 |
Introduction | p. 13 |
When Did We Learn to Fight? | p. 17 |
All Kinds of Fights | p. 27 |
Who What When | p. 35 |
The Cost of Fighting | p. 53 |
Perception or Reality? | p. 63 |
The Basics: Negotiation | p. 77 |
Processes and Models for Resolving Disputes | p. 95 |
Styles of Mediation | p. 133 |
The Importance of Communication in Dispute Resolution | p. 141 |
Barriers to Resolving conflict | p. 161 |
The Rationality and Logic of Negotiation and Dispute Resolution | p. 169 |
Takeaways | p. 191 |
Final Thoughts | p. 195 |
References | p. 197 |
Table of Contents provided by Ingram. All Rights Reserved. |
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