did-you-know? rent-now

Amazon no longer offers textbook rentals. We do!

did-you-know? rent-now

Amazon no longer offers textbook rentals. We do!

We're the #1 textbook rental company. Let us show you why.

9780471359937

Enterprise Integration

by ; ;
  • ISBN13:

    9780471359937

  • ISBN10:

    0471359939

  • Edition: 1st
  • Format: Paperback
  • Copyright: 2001-04-16
  • Publisher: Wiley
  • Purchase Benefits
  • Free Shipping Icon Free Shipping On Orders Over $35!
    Your order must be $35 or more to qualify for free economy shipping. Bulk sales, PO's, Marketplace items, eBooks and apparel do not qualify for this offer.
  • eCampus.com Logo Get Rewarded for Ordering Your Textbooks! Enroll Now
List Price: $203.67 Save up to $0.02
  • Buy New
    $203.65
    Add to Cart Free Shipping Icon Free Shipping

    PRINT ON DEMAND: 2-4 WEEKS. THIS ITEM CANNOT BE CANCELLED OR RETURNED.

Supplemental Materials

What is included with this book?

Summary

In this groundbreaking book, two acknowledged experts explore the underlying principles of systems integration, and, with the help of numerous case studies show IT managers, systems analysts, and project managers how to apply those principles to solving complex business problems. The authors reveal the linkages between business processes and how they can be supported in enterprise-wide integrated systems. Rather than review specific products and tools, the authors use real-life examples to provides readers with a practical understanding of integrated system architectures and how they function within the framework of an Enterprise Planning System.

Author Biography

<b>Kent Sandoe</b> is an Associate Professor of Management Information Systems at California State University, Chico, where he teaches corporate information technology and electronic commerce. Kent has over 20 years of experience in the information systems area as a programmer, analyst, manager, and consultant. He has worked in a variety of industries, primarily within the transportation and financial services sectors. Recently, he worked within th Internet Commerce IT group at Cisco Systems where he conducted rrsearch on payments technologies. Prior to joining Chico State, Kent was on the faculty of the Graduate School of Business at Fordham University in New York City where he worked on SAP and e-commerce initiatives. Kent's research interests include organizational memory, information systems security, and institutional impacts of IT. He received his Ph.D. in Management Information Systems from Claremont Graduate University. <p> <b>Gail Corbitt</b> is a Professor of Management Information Systems at California State University, Chico, where she teaches software development and enterprise systems. Gail has over 20 years of experience in the information systems area. She has worked on major SAP implementation project at Chevron and Hewlett Packard. In addition&#160;, she has been an active researcher and consultant in the areas of business process redesign, rapid/joint applications development, and collaborative group technology for numerous organizations including the U.S. Navy, Intel, BASF, Simpson Paper Company, California Prison Authority, and the Huber Company. She received her Ph.D. in Management Information Systems from the University of Colorado at Boulder. <p> <b>Raymond Boykin</b> is a Professor of Operations Management at California State University, Chico, where he is the Director of the SAP Program and coordinator of the Production and Operations Management Option. Ray has published many articles in the areas of operations management, risk assessment and management, and quality management. His current research interests are enterprise systems, supply chain management, and business process analysis and reengineering. Prior to joining the faculty at Chico State, Ray held positions at PLG, Monsanto, and Rockwell International. His industry experience includes: SAP R/3 (MM and QM modules) implementation and configuration, quality data warehouse, production planning models for manufacturing operations, warehouse management, material quality control, and outbound logistics. Ray received his Ph.D. in Business Administration (Management Science) at St. Louis University.

Table of Contents

Foreword vii
Preface ix
PART ONE An Introduction to Enterprise Systems
Information Systems, Organizations, and Integration
3(10)
What Is an Information System?
4(2)
What Is an Organization?
6(1)
What Is Integration?
7(2)
A Model of Information Systems in Organizations
9(1)
Plan for the Book
9(2)
Why Is This Important?
11(1)
References
12(1)
Silos, Mousetraps, and Islands: A Chronicle of Information Systems in Organizations
13(24)
Organizations as Functional Silos
14(4)
Stages of Organizational Growth
18(11)
Information Systems as ``Islands of Automation''
29(4)
Summary
33(1)
Discussion Questions
34(1)
References
34(3)
The Challenge of Integration
37(14)
Motivation for Integration
38(2)
Obstacles to Achieving Integrated Systems
40(2)
Actual Benefits of Integrated Systems
42(3)
Summary
45(1)
Discussion Questions
46(1)
References
46(5)
PART TWO A New Environment for Enterprise Systems
Let's Get Horizontal: Toward a Process View of Organization
51(16)
Making Parts into Wholes: The Composition of Organizational Units
52(3)
Business Processes
55(8)
Summary
63(1)
Discussion Questions
64(1)
References
64(3)
The Relentless Distribution of Information Technology
67(20)
Getting Wired: The Evolution of Corporate Networks
68(2)
Distribution and Control
70(2)
Building a Distributed Infrastructure
72(7)
Architecture and Strategy
79(5)
Summary
84(1)
Discussion Questions
84(1)
References
85(2)
Data at the Core of the Enterprise
87(34)
Data, Information, Knowledge
88(9)
Database Fundamentals
97(20)
Summary
117(1)
Discussion Questions
117(1)
References
118(3)
The Architecture of an Enterprise System
121(16)
The Pursuit of Integrated Systems
122(1)
Enterprise System Architecture
123(8)
Change Transport
131(1)
Summary
132(1)
Discussion Questions
132(1)
References
132(5)
PART THREE Building Enterprise Systems
Planning for Enterprise Systems
137(16)
Building Systems for Modern Enterprises
138(3)
Initiating an Implementation Project
141(8)
Summary
149(1)
Discussion Questions
150(1)
References
151(2)
The Design of Enterprise Systems
153(20)
Planning an Implementation Project
155(10)
Analyzing and (Re)designing the Enterprise
165(5)
Summary
170(1)
Discussion Questions
170(1)
References
171(2)
Realizing and Operating Enterprise Systems
173(16)
Realizing the Enterprise System
174(9)
Go Live and Support: Operating the Enterprise System
183(1)
Summary
184(1)
Discussion Questions
185(4)
People in Enterprise Systems
189(14)
People in Implementation Projects
190(6)
People in Nonimplementation Roles
196(1)
Summary
197(1)
Discussion Questions
197(2)
References
199(4)
PART FOUR Extending Enterprise Systems
Integrating Backward: Extending the Supply Chain
203(20)
SCM and Extended SCM
204(2)
Traditional Supply Chain Planning and Execution
206(3)
Alliances and Vendor-Managed Inventory
209(2)
Supply Chain Models
211(2)
Procurement
213(6)
Just-In-Time Delivery
219(1)
Summary
220(1)
Discussion Questions
220(1)
References
221(2)
Integrating Forword: Meeting Demand and Managing Customers
223(18)
Changing Business Models
224(3)
New Rules for the New Game: e-Commerce
227(3)
Innovation in Distribution
230(1)
Key Issues for e-Business
231(3)
Customer Relationship Management
234(3)
Customer Experience Management
237(1)
Summary
238(1)
Discussion Questions
238(1)
References
239(2)
Integrating Upward: Supporting Managers and Executives
241(14)
Supply Chain Information Systems
242(2)
Components of an SCIS
244(1)
Decision Analysis Tools
245(1)
Executive Information Systems
246(1)
Data Warehouses and Enterprise Systems
247(3)
Interoganizational Systems
250(1)
Summary
251(1)
Discussion Questions
252(1)
References
253(2)
Glossary 255(12)
Index 267

Supplemental Materials

What is included with this book?

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.

Rewards Program