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9780205328505

Groups in Process An Introduction to Small Group Communication

by ; ;
  • ISBN13:

    9780205328505

  • ISBN10:

    0205328504

  • Edition: 6th
  • Format: Paperback
  • Copyright: 2000-12-18
  • Publisher: Pearson

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Summary

Practical and concise, this book offers specific techniques to make small group interactions more effective and efficient.Groups in Process continues to balance traditional and progressive approaches to teaching small group communication, drawing together the best of current research and thought on leadership, problem solving, and conflict management. Thorough and up-to-date, this book serves as a bridge between discussion-based texts and newer, interpersonal perspectives. Its straightforward presentation translates theory into practice with a plenitude of real-world examples.For those interested in Small Group Communication.

Table of Contents

Preface xi
Introduction
1(15)
Levels of Communication
3(3)
Small Group Communication Defined
6(3)
Group Size
7(1)
Face-to-Face Interaction
7(1)
Time Period
8(1)
Leadership
8(1)
Shared Characteristic
8(1)
Common Purpose
8(1)
An Overview of Efficiency and Other Considerations in the Small Group
9(3)
Performance
9(1)
Time
10(1)
Other Considerations
11(1)
Groups as Process
12(4)
A Systems Approach to Small Group Communication
16(16)
Groups in Process
17(1)
Fundamental System Concepts
18(2)
Definition of a System
19(1)
Closed and Open Systems
19(1)
Small Groups as Open Systems
20(3)
Interdependence
21(1)
Hierarchy
21(1)
Self-Regulation and Control
21(1)
Interchange with Environment
22(1)
Balance
22(1)
Equifinality
23(1)
Small Group Systems at Work
23(1)
Small Group Communication System Perspectives
24(8)
Interact System Model
25(1)
Field Theory
26(1)
Theory of Syntality
27(5)
Goals and Roles in Small Groups
32(19)
An Overview of Goals and Tasks in Small Groups
34(3)
A General Definition of Goal
34(1)
Relationship of Goals and Tasks
34(2)
Personal Goals
36(1)
Relationship between Personal Goals and Group Goals
36(1)
Two General Types of Group Goals
37(4)
Achievement Goals
38(1)
Group Maintenance Goals
39(1)
Relationship between Achievement Goals and Group Maintenance Goals
40(1)
Roles in Small Groups
41(10)
General Roles
42(3)
Role Problems
45(1)
Role Status, Power, and Influence
46(5)
Communicating Effectively in the Small Group
51(17)
Discussion Attitude
52(2)
Attitude toward the Problem
53(1)
Attitude toward Self
53(1)
Attitude toward Other Participants
53(1)
Defensive and Supportive Communication
54(1)
Evaluation versus Description
54(1)
Control versus Problem Orientation
55(1)
Certainty versus Provisionalism
55(1)
Asking Questions
55(2)
Group Cohesiveness
57(2)
Consequences of Group Cohesiveness
58(1)
Communication Networks
59(5)
Types of Communication Networks
60(1)
Reasons Groups Become Structured
61(1)
Effects of Structure
62(2)
Suggestions for Communicating Effectively in the Small Group
64(4)
Listening and Feedback in Small Groups
68(24)
Listening and the Small Group
70(8)
Differences between Listening in Small Groups and Listening in Dyads
70(1)
Listener Responsibilities
71(1)
Listening Intrapersonally
71(1)
Types of Listening
72(1)
Listening Pitfalls
73(3)
Additional Suggestions for Effective Listening in the Small Group
76(2)
Feedback
78(1)
Verbal and Nonverbal Feedback Combined
78(1)
Feedback and Response in the Small Group
79(6)
Specific Response Patterns
80(3)
Ineffective Feedback Responses
83(1)
Effective Feedback Responses
84(1)
Using Listening and Feedback to Reduce Group Conflict
85(2)
Three Listening Strategies
86(1)
Methods of Improving Feedback Effectiveness
87(5)
Problem Solving
92(25)
Sources of Problems
93(2)
Some Definitions
95(1)
Types of Problems
96(2)
Problems of Fact or Perception
96(1)
Problems of Attitude, Feeling, or Value
97(1)
Problems of Policy or Behavior
97(1)
Evidence and Reasoning: Essentials for Problem Solving
98(4)
Evidence
98(1)
Reasoning
99(3)
A Systematic Approach to Problem Solving
102(6)
Define the Problem
102(1)
Limit the Problem
102(1)
Analyze the Problem
103(2)
Establish Criteria
105(1)
Suggest Possible Solutions
106(1)
Evaluate the Solutions in Light of the Criteria
106(1)
Implement the Solution(s)
106(1)
Evaluate the Success of the Solution
107(1)
Sources of Information for Problem-Solving Discussions
108(4)
Brainstorming: Creative Solution Getting
112(1)
A Note of Caution
113(4)
Nonverbal Communication in the Small Group
117(24)
Physical Behavior
119(6)
Facial Expression
119(1)
Eye Contact
120(3)
Body Movements
123(1)
Touching
124(1)
Physical Appearance
125(3)
Clothing and Stereotypes
126(1)
Personal Appearance and Projected Self-Concepts
127(1)
Vocal Behavior
128(2)
Vocal Contradictions
128(1)
Vocal Qualities
128(1)
Silent Messages
129(1)
Territory and Personal Space
130(2)
Environmental Variables Affecting Group Discussion
132(9)
Group Size
133(1)
Attractiveness of the Surroundings
134(1)
Physical Arrangement
134(7)
Leadership in Small Groups
141(19)
Approaches to Defining Leadership
142(4)
Leadership Traits
143(1)
Leadership Styles
143(1)
Situational Approach
143(1)
Leadership Functions
144(1)
Communication-Competency Approach
144(1)
Definition of Leadership
145(1)
Leadership Competencies
146(8)
Task Competencies
146(5)
Relational Competencies
151(3)
Complexity of Leadership
154(1)
Teambuilding
154(6)
Conflict Management and Resolution in Small Groups
160(19)
Types and Values of Conflict
161(4)
Types of Conflict
162(1)
Some Advantages of Conflict
163(2)
Groupthink
165(3)
Decision Making and Conflict Management
168(11)
Methods of Decision Making
168(4)
Conflict Management
172(7)
Special Forms and Techniques for Small Group Communication
179(35)
Selected Public Discussions
181(15)
The Forum
181(4)
The Panel
185(4)
The Colloquium
189(3)
The Symposium
192(4)
Selected Private Discussions
196(8)
Quality Circles
196(1)
Self-Directed and Natural Work Teams
197(1)
Media-Assisted Groups
198(4)
Therapy Groups and Self-Help Groups
202(2)
Small Group Communication Strategies
204(10)
The Buzz Session (Phillips 66)
204(2)
Role Playing
206(2)
Listening Teams
208(1)
Nominal Group Technique
208(1)
Brainstorming
209(5)
Planning and Conducting Meetings
214(22)
Types of Meetings
217(1)
Planning the Meeting
217(9)
Conducting the Meeting
226(4)
Responsibilities of Planners/Leaders
226(2)
Delivery in Formal Group Settings
228(2)
Evaluating the Meeting
230(6)
Glossary 236(6)
Index 242

Supplemental Materials

What is included with this book?

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.

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