Hospitality Management Case Manual Developing Competencies in Critical Thinking and Practical Action, The

"Few texts contain very many rich descriptions of actual cases that face hospitality managers - situations in which students may realistically apply their knowledge and thus become more skilled practitioners. The Hospitality Case Manual: Developing Competencies in Critical Thinking and Practical Action presents 35 such cases. These cases provide students with the opportunity to observe managers behaving both effectively and ineffectively and give students opportunities to make managerial decisions. The study of cases provides the needed realism that offers the opportunity for students to get involved in situations that would normally take years of experience before encountering." "This book is meant for use in hospitality courses that focus on management. The students who will benefit from using this book are students of professional schools - especially students who aspire to managerial careers in the hospitality industry."--BOOK JACKET.