Astd Handbook for Measuring and Evaluating Training

To alleviate the fears of those who are afraid to be held accountable and to provide support to those who see evaluation as a challenge, this impressive resource features 33 professionals in the field of measurement, evaluation, and return-on-investment who share their expertise in all phases of evaluation, from planning an evaluation project to collecting and analyzing data to presenting the data. In addition, case studies that feature real-world evaluation studies lend depth and richness to your understanding of evaluation in practice.

Patricia P. Phillips is internationally renowned as an expert in the field of accountability, measurement, and evaluation and is in constant demand as a presenter at workshops and conferences throughout the world. She is president and CEO of the ROI Institute, a research, benchmarking, and consulting organization. She is also chair and CEO of the Chelsea Group, an international consulting group that supports public sector organizations in their efforts to build accountability into their training, human resources, and performance improvement programs.

Phillips is a facilitator for ASTD's ROI and Measuring and Evaluating Learning Workshops and an adjunct professor for graduate-level evaluation courses. She holds a PhD in International Development and a master's degree in Public and Private Management and has written 15 books on the subject of measurable performance, many of them with ASTD Press. She resides in Chelsea, Alabama.