Civilian Workforce Planning in... | Buy

The Department of Defense (DoD), along with other federal agencies, is striving to improve the effectiveness and efficiency of its civilian workforce and to address impending personnel challenges, such as a significant increase in retirement rates. The DoD asked the RAND Corporation to explore how workforce planning and requirements determination are accomplished at specific installations, to identify potential roles for the Office of the Secretary of Defense (OSD) in the planning process, and to identify potential data sources for Department-wide workforce planning.

Preface

iii

Figures

ix

Tables

xi

Summary

xiii

Acknowledgments

xxv

Acronyms

xxvii

CHAPTER ONE Introduction

1

(12)

Objectives

2

(1)

Methodology

3

(8)

The Workforce-Planning Framework

3

(2)

Workforce Planning in Large Organizations

5

(2)

Site Visits

7

(4)

Review of Data Sources to Support Department-Wide Efforts

11

(1)

Organization of the Monograph

11

(2)

CHAPTER TWO Local Workforce-Planning Efforts

13

(38)

Overview of Sites Visited

13

(7)

Dahlgren Naval Surface Warfare Center

16

(1)

Defense Supply Center–Philadelphia

17

(1)

Fort Lewis

17

(1)

Patuxent River Naval Air Warfare Center Aircraft Division

18

(1)

Norfolk Naval Shipyard

19

(1)

Tinker Air Force Base

20

(1)

Key Findings from Site Visits

20

(26)

Each Installation Conducts Workforce Planning to Some Degree

21

(2)

Local Supply Analysis Is Based on Defense Civilian Personnel Data System Data

23

(4)

Approaches to Demand Analysis Vary Widely Across Installations

27

(8)

DoD Installations Identify Workforce Gaps

35

(1)

Installations Use a Variety of Strategies to Address Workforce Gaps

36

(8)

Data Have Benefits for Workforce Planning and Workforce Flexibility, but the Costs of Collecting Data Can Be High

44

(2)

Summary of Site-Visit Findings

46

(5)

CHAPTER THREE Data Sources for DoD-Wide Workforce Planning

51

(34)

Data Sources for Supply Analysis

52

(6)

Overview of the DMDC/DCPDS Data

52

(2)

Using DMDC Civilian Workforce Data to Support Department-Wide Supply Analysis

54

(1)

DMDC Data Can Also Support an Examination of Employee Turnover

55

(3)

DMDC Data Can Provide Useful Information to Support Departmentwide Supply Analysis, but Questions Remain

58

(3)

Data Sources to Support DoD-Wide Demand Analysis

61

(22)

Manpower Estimates Reports as a Potential Data Source for Demand Analysis

63

(1)

Overview of MERs Reporting Requirements

63

(2)

Information Provided in MERs Is Not Particularly Useful for Civilian Workforce Planning

65

(1)

Analyses Underlying the MERs Are Not Supported by a Systematic Civilian Workforce-Planning Process

66

(1)

Information Developed for A-76 Studies Would Be a Much Richer Target for Data-Gathering Efforts

66

(3)

DMDC Data Can Be Used to Help OSD Identify Targets for Centralized Coordination

69

(14)

Summary

83

(2)

CHAPTER FOUR Conclusions and Recommendations

85

(14)

Conclusions

85

(6)

Workforce Planning in DoD Is More Complicated Than the Basic Workforce-Planning Framework Would Suggest

86

(1)

DCPDS Data Provide a Rich Starting Point for Supply Analysis at All Levels

87

(1)

Approaches to Demand Analysis Are More Varied and Sources of Data Are Limited

88

(2)

Gaps Analyses and Policy Responses Depend on the Level at Which Workforce Planning Occurs

90

(1)

It Is Important to Weigh the Costs and Benefits of Additional Data Collection

90

(1)

Recommendations

91

(8)

Certain Occupations or Geographic Regions Might Benefit from a Department-Wide Workforce-Planning Perspective

92

(1)

OSD Could Help to Improve Existing Data Systems

93

(1)

OSD Could Promote the Collection of Requirements Data Through CAMIS

94

(1)

OSD Could Work to Make the Gaps-Analysis Process Meaningful

95

(1)

Better Integration of Strategic Workforce Planning and Budget Processes Is Needed

95

(1)

Ensure That the National Security Personnel System Is Responsive to Strategic Workforce-Planning Needs

96

APPENDIX

A. Site-Visit Interview Protocol

99

(8)

B. Examples of Civilian Workforce Analyses Using DMDC Data

107

(10)

References

117

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