Robert Slater (New York, NY) is one of the world's foremost authorities on Jack Welch and General Electric. The bestselling author of Get Better or Get Beaten, Slater has more than 25 years of journalism experience with Time, Newsweek, and UPI.
Preface | p. v |
Act Like a Leader, Not a Manager | |
Embrace Change, Don't Fear It | p. 3 |
Stop Managing, Start Leading | p. 10 |
Cultivate Managers Who Share Your Vision | p. 15 |
Face Reality, Then Act Decisively | p. 20 |
Be Simple, Be Consistent, and Hammer Your Message Home | p. 24 |
Building the Market-Leading Company | |
Be Number One or Number Two, But Don't Narrow Your Market | p. 31 |
Look for the Quantum Leap! | p. 37 |
Fix, Close, or Sell: Reviving NBC | p. 42 |
Don't Focus on the Numbers | p. 50 |
Plagiarize--It's Legitimate: Create a Learning Culture | p. 56 |
Forging the Boundaryless Organization | |
Get Rid of the Managers, Get Rid of the Bureaucracy | p. 65 |
Be Lean and Agile Like a Small Company | p. 69 |
Tear Down the Boundaries | p. 73 |
Harnessing Your People for Competitive Advantage | |
Three Secrets: Speed, Simplicity, and Self-Confidence | p. 79 |
Use the Brains of Every Worker--Involve Everyone | p. 84 |
Take the "Boss Element" Out of Your Company | p. 89 |
Create an Atmosphere Where Workers Feel Free to Speak Out | p. 95 |
S-t-r-e-t-c-h! Reach for the Stars! | p. 101 |
Drive Quality Throughout the Organization | |
Live Quality--and Drive Cost and Speed for Competitive Advantage | p. 109 |
Make Quality the Job of Every Employee | p. 116 |
To Achieve Quality: Measure, Analyze, Improve, and Control | p. 123 |
The Toughest Boss/Most Admired Manager in America | |
Jack Welch Deals with Adversity | p. 133 |
Jack Welch Deals with the Next Generation | p. 140 |
Index | p. 145 |
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